Refund policy

We want your order to arrive as it should. If something is wrong, we’ll help you find the next step.

Damaged, incorrect, or defective items

Email hello@everydaysams.com within 30 days of delivery. Include your order number, a short description, and clear photos of the item, packaging, and issue. Once we review the details, we’ll arrange an appropriate replacement or refund for a confirmed issue.

Missing orders

If your order has not arrived, contact us within 30 days of the estimated delivery date. Include your order number and tracking information so we can investigate with the carrier.

Returns and changes of mind

Because these are consumable supplements, we do not accept returns or exchanges for a change of mind, a product preference, or an order placed in error. Please review the ingredients and directions before purchasing. This does not affect your rights where a product is faulty or applicable law requires another remedy.

Before sending anything back

Please contact us first. Do not mail products to an address on the package without return instructions. We’ll tell you whether a return is needed for your claim.

Refunds

If a refund is approved, we’ll confirm it by email and issue it to the original payment method. Your bank or payment provider may take additional time to post it.